Terms of service

Matcha Ichira – Terms of Service

Last Updated: January 28, 2026

Welcome to Matcha Ichira! By using our website and ordering our products, you agree to these simple terms.


1. Ordering from Us

  • All products are described as accurately as possible, but colors, flavors, or sizes may look slightly different in real life.

  • Prices and availability can change, but we’ll always show the most current info at checkout.

  • By placing an order, you promise that your info is correct and you’re legally allowed to buy from us.


2. Payments

  • We accept payments through the methods shown at checkout.

  • Orders are processed only after payment is confirmed.


3. Shipping

  • We ship across Canada and select international locations.

  • Delivery times are estimates—sometimes carriers, customs, or wrong addresses can cause delays.

  • For full shipping info, check our Shipping Policy.


4. Returns & Refunds

  • If there’s an issue with your order, please see our Return & Refund Policy. We’ll do our best to make it right.


5. Using Our Content

  • All images, text, and designs on our site belong to Matcha Ichira.

  • Please don’t copy or use them without permission.


6. Our Responsibility

  • We stand by our products, but we’re not responsible for indirect damages from using them.

  • If there’s an issue, our liability is limited to the price you paid for the product.


7. Questions?

  • If anything isn’t clear, or you need help, contact us anytime:
    Email: info@matchaichira.com